Frequently Asked Questions (FAQs)
We have two levels of monthly subscriptions perfect for those who love to enjoy regular skin treatments or massages. With these subscriptions you will not only save money, you will also be guided to the treatments to best offer you your best skin yet. Our TGG Subscription members are our valued family members who receive discounts on all services and products so talk to the team about which level suits you best.
Emerald Subscription | $100 Monthly
Our Emerald Subscription is perfect for anyone wanting beautiful radiant skin, amazing massages and consistency in their Temple experiences. This subscription will not only save money on your monthly Facial or Massage, you will also be guided to what treatments best suit your concerns.
Pay only $100 per month and this is redeemable towards your first Temple Facial or Massage for the month. Your subscription entitles you to receive 10% off your first subscription Temple Facial or Massage over 60 minutes for the month. Additional benefits include 10% off further services that month and 10% off prescriptive skincare.
Platinum Subscription | $200 Monthly
This monthly Subscription is perfect for those who want to enjoy regular skin treatments or body massages at The Temple Skincare & Spa. With this subscription you will not only save money, you will also be guided to what treatments best guide you to your best skin yet.
Pay only $200 per month and this is redeemable towards your first Temple Facial or Massage for the month. This subscription entitles you to 15% off your first Temple Facial or Massage (over 60 minutes) for the month. Additional benefits include 10% off all other additional services; 15% off prescriptive skincare; a FREE Collagen Eye treatment with your Subscription Facial/ Massage each month; and you will be the first to try any new skincare products we introduce at The Temple with FREE sample trials.
All subscription payments to The Temple Skincare & Spa are non-refundable. The Subscription is between The Temple Skincare & Spa and the subscription member only. All subscriptions must be paid with an automatic payment option and minimal fees are billed monthly. This Subscription will continue on a month-to-month basis until a 30 day written cancellation is submitted to The Temple Skincare & Spa in person, at the address listed or emailed to Salon@templeskincare.com.au.
Your subscription payments will be direct debited monthly from your credit card through a secure payment gateway called Stripe. Each month, the card you have indicated will be charged automatically for the amount of your chosen subscription level. It is your responsibility to ensure that there are sufficient funds available in the account designated to cover the amount due. If a charge to your account is rejected because of insufficient funds, The Temple Skincare & Spa may charge your account a return item processing fee of $25. You must understand that a record of your payments will be included in your credit card statement. You have the right to have any erroneous entry corrected. This must be done within 45 days after the debit was made. You may revoke this authorization by providing 30 days written notice in person or by certified mail to: The Temple Skincare & Spa, The Hills Lodge, 1 Salisbury Road, Castle Hill NSW 2154 or via email to Salon@templeskincare.com.au
Temple Glow Getter Terms and Conditions
General Subscription Rules
Members must agree to abide by all The Temple Skincare & Spa’s policies and understand that Subscriptions are valid only for the member holder on the account. Account benefits and discounts may not be shared or used by any other person. Discounts are available for your use only and cannot be applied to any other person regardless of the payee. The Temple Skincare & Spa reserves the right to change subscription discounts at any time.
- Subscription discounts and benefits cannot be combined with any other discounts or promotions.
- Unused monthly treatments expire 3 months from the charge date.
- Discounts cannot be shared.
- You will receive your subscription level discount on all retail purchases. Discount cannot be combined with any other promotion or discount.
Gift cards cannot be applied to your monthly subscription fee. Gift cards can however, be used towards any additional treatments purchased.
You cannot buy a gift card with your subscription discount rewards benefits are only valid for members and cannot be purchased as a gift or shared.
No lock in contracts. You can cancel anytime after the first 3 months with only 30 days notice
Subscription Requirements
Your subscription membership may be cancelled with a 30-day written cancellation letter. Upon cancellation all subscription treatments, rewards and additional benefits are no longer available. Your Subscription must be automatically billed each month from a valid credit card.
Membership Cancellation Terms and Conditions
No lock in contracts. You can cancel anytime after the first 3 months with only 30 days notice
30–Day Cancellation Policy
- The Temple Skincare & Spa Membership: This membership will continue on a month-to-month basis until a 30-day written cancellation letter is received. Written Cancellation Notification Letter must be submitted 30 days prior to cancellation to: THE TEMPLE SKINCARE & SPA, THE HILLS LODGE, 1 SALISBURY ROAD, CASTLE HILL, NSW 2154 Attn: Billing Dept. or emailed to Salon@templeskincare.com.au Attention: Billing department for Subscriptions.
- After written cancellation has been submitted, member benefits, rewards and discounts will be available to use up to the cancellation date. If additional treatments are wanted, treatments will be sold at regular price. Should you cancel and then want to rejoin, member pricing and benefits cannot be guaranteed. A new contract will be created based on the current pricing and member benefits.
What’s next?
By completing the agreement form you agree to the terms and conditions of the subscription and its payment processing through stripe.